Retail Sales Associate Job at The Ups Store #7420, Tampa, FL

  • The Ups Store #7420
  • Tampa, FL

Job Description

Job Title: Retail AssociateCompany: The UPS StoreSchedule: Full-Time | Availability required between 8:00 AM – 6:00 PM (Opening and closing shifts) | Occasional weekend & holiday availability may be requiredPay: $16.00 – $16.50 per hour Position OverviewThe UPS Store is seeking a dependable and customer-focused Retail Associate to join our team. This role is primarily customer-facing, assisting clients with shipping, printing, and other business service needs while delivering a consistent five-star customer experience. This location also supports a hotel and conference environment, so the role includes assisting hotel guests and handling package deliveries for guest rooms and meeting spaces. The ideal candidate is professional, detail-oriented, able to take direction well, and comfortable working in a fast-paced retail and hospitality setting. Previous experience at The UPS Store is highly valued but not required. Core Responsibilities

  • Provide exceptional customer service and maintain a five-star service experience for every customer
  • Assist customers with shipping, packaging, printing, and retail products
  • Serve hotel guests and conference attendees with business center and shipping needs
  • Process transactions accurately using the point-of-sale (POS) system
  • Accept, organize, and distribute incoming packages and shipments
  • Coordinate package retrieval and delivery to hotel guest rooms and meeting spaces when required
  • Answer customer questions and guide them through available services
  • Maintain a clean, organized, and professional store environment
  • Follow operational procedures and take direction from store management
  • Support team members to ensure smooth daily store operations
Required Qualifications
  • Strong customer service and communication skills
  • Ability to take direction and follow established procedures
  • Comfortable working in a fast-paced retail or hospitality environment
  • Attention to detail and strong organizational skills
  • Basic computer proficiency
  • Ability to lift packages up to 40 lbs when required
Preferred Qualifications
  • Previous experience at The UPS Store
  • Retail or POS transaction experience
  • Experience in shipping, hospitality, or customer service environments
Work Environment
  • Customer-facing retail and hospitality environment with frequent interaction with guests and clients
  • Requires standing for extended periods
  • Occasional lifting of packages and materials
  • Occasional weekend & holiday availability may be required based on business needs
Ideal Candidate
  • Friendly, professional, and reliable
  • Takes pride in delivering five-star customer service
  • Works well within a team and follows direction effectively
  • Comfortable multitasking and assisting multiple customers in a busy environment

Job Tags

Hourly pay, Shift work

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