Job Description

Job Title: UX Designer

Location: New York City, NY Hybrid

Experience: 7+ Years

MOI: In Person Interview

• Working as part of a team of problem solvers, consulting and collaborating with team members and stakeholders to understand business goals, and helping solve complex business issues from strategy to execution
• Designing, developing and implementing both client and internal facing applications and providing technology tools that help drive NYS strategic initiatives
• Using enterprise architecture across application areas to build delivery models that map capabilities to business needs outlined by NYS
• Using multiple sources of information including broader stakeholder views to develop solutions and recommendations
• Addressing defects and enhancements as part of the application support lifecycle
• Participating in incident resolution post implementation as required
• Creating and carrying out user research plans (i.e., surveys, interviews, focus groups, etc.), as well as explaining user research results to internal and external stakeholders
• Planning and facilitating design thinking workshops (i.e., journey mapping, user needs modeling, etc.)
• Creating UX deliverables (i.e., developing user models and scenarios, sketches, user stories, user flows, interactive prototypes, wireframes, storyboards, sitemaps)
• Planning and conducting usability testing, analyzing user feedback and activity, and iterating to improve the user experience
• Working closely with developers to bring designs to life, assisting with content development, and creating and iterating on prototypes that require coding to improve solutions
• Collecting quantitative and qualitative UX metrics that support usability validation
• Designing for multi-device web, iOS, and Android contexts
• Other duties as assigned
  
  
  Consultants may be eligible to telecommute for more than 50% of their work hours, up to and including 100% remote work. Telecommuting arrangements require direct manager approval and are subject to change based on program needs. Consultants approved for 100% remote work must attend monthly in-person meetings at the Albany office and be available for major milestone meetings as needed.

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